The Eufy video doorbell is one of the most widely-used home security devices. The main task of the video doorbell is to tell you about who’s on the other side of the main door or entry of your house. This device has been a life savior for many users as it helped them detect possible intrusions beforehand.
But what would happen if your device goes out of service or you see your Eufy security video doorbell not working? Well, you may not want to imagine it. However, for those users whose video doorbell is not working, we are going to walk you through the troubleshooting process.
We have posted this article to help you learn about the reasons for the Eufy security video doorbell not working and how to fix this problem with corrective measures. Moreover, we will help you install Eufy security doorbell.
Why is Eufy security video doorbell not working?
As already discussed, it is very common for any video doorbell or smart home product to come across functionality issues. There can be several reasons why your Eufy security video doorbell may stop working. Here are some of the most common reasons:
- Video doorbell camera not working
- Outdated Eufy app
- Doorbell not connected to WiFi
- Power issues
- Motion detection feature disabled
How to fix the Eufy security video doorbell not working problem?
This section will take you through the steps that will help you come out of the problem. The Eufy video doorbell trouble can be fixed using some effective tips and tricks. Please refer to the points below:
1. Check for the power issues
Make sure the video doorbell is powered On. Please check whether the battery of your device is working perfectly or not. Moreover, the doorbell should get an adequate power supply at all times.
2. Update the firmware
Login to the Eufy app on your smartphone or tablet. Go to Settings and then select your Eufy video doorbell. Go to the Firmware Update page and follow the on-screen prompts to update your device to the latest doorbell firmware version.
The firmware version also improves the overall functionality of your device. It also enhances the performance of your device by fixing previous bugs.
3. Enable motion detection
Launch the Eufy mobile app and go to Settings. After that, navigate to the Motion Detection feature page and make sure the feature is already enabled. If it is disabled, kindly enable it. You will definitely observe your Eufy security video doorbell not working if the Motion Detection feature is disabled.
4. Set up the Notifications correctly
It is important that you enable alerts and notifications for your Eufy video doorbell. Open the Eufy mobile app and enable the notifications for all types of alerts. Moreover, go to your smartphone’s settings and enable your device notifications for the Eufy app.
5. Update the Eufy app
Make sure you have the latest version of the Eufy Security app installed on your mobile or tablet. If not, please visit the App Store or Play Store to download and install the latest version of the Eufy Security app on your device.
If the app stays outdated for a long time, you will observe your Eufy security video doorbell not working properly.
Finally, the Eufy video doorbell will start working properly.
How to install Eufy security doorbell?
Here are some of the easiest steps to help you with the Eufy video doorbell installation process. Please follow the steps very carefully:
- First of all, you need to download the Eufy Security application on your mobile or tablet.
- The app is available for free on the Play Store and App Store.
- Once you install the application, launch it on your device.
- Before that, make sure you have already installed the Eufy video doorbell at its designated place.
- Make sure the power supply set up is also done. After that, you can proceed with the configuration.
- You must have the Eufy account to set up your device.
- Create a Eufy account and add your doorbell to the app.
- Thereafter, follow the in-app prompts to set up your device correctly.
Once you are done, the video doorbell will be ready to use.
Conclusion
This post was all about the Eufy Security video doorbell not working properly. Let us tell you that this is the most common issue that you may come across with your device. Although this is not a serious issue, it does require your urgent attention.
Firstly, you must try to identify the main reasons for your Eufy video doorbell to stop working. After that, you can go about the troubleshooting process to come out of the trouble. We are sure that you will be able to fix all the issues with your device using the aforementioned instructions.
For more help or answers to your doubts, feel free to talk to our support team.